Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server log files
You can visit our websites without providing any personal information.
Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services.
Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

contact

Responsible
Please contact us if you wish. The data controller is: Jafar Mohammadi, Mittel Straße 112, 53757 Sankt Augusti, Germany, +49 151 12392488, info@techfluss.de


Customer initiates contact via email
If you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your inquiry.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Data collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number registered with WhatsApp, your name if provided, and other data to the extent you have made it available. We use a mobile device for this service whose address book contains only data from users who have contacted us via WhatsApp. Therefore, no personal data is shared with WhatsApp without your prior consent to this.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA.
There is no adequacy decision from the EU Commission for the USA. Data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de .
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in providing quick and easy contact options and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We use your personal data only to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Further information on terms of service and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy .


Orders

Collection, processing and transfer of personal data during orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. This processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data will be shared, for example, with your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.
Your data will be transferred to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.


Reviews Advertising

Buyer seal customer rating
We use the Käufersiegel customer review tool from Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig) on ​​our website. After your order, we would like to ask you to rate and comment on your purchase with us.
For this purpose, we will contact you by email, using the technical system of the provider of the buyer seal rating tool as part of order processing.
Your data will be processed either with your consent or based on our legitimate interest.
The processing of your data is based on Article 6(1)(a) GDPR with your consent, provided you have expressly agreed to receive the review request. You can withdraw your consent at any time by using the corresponding link in the email, without affecting the lawfulness of the processing carried out based on your consent before its withdrawal. Your email address will then be removed from the mailing list.
Processing without explicit consent is based on Article 6(1)(f) GDPR, stemming from our legitimate interest in obtaining truthful, verified reviews of our services for direct marketing purposes. For this purpose, we will send you an electronic request for a review of our goods or services that you have previously purchased from us. This request will be sent to the email address we obtained from you during the sale of your goods or services. Sending this review request is contingent upon you not having objected to this use of your email address.
You can object to this at any time by notifying us. Our contact details for submitting your objection can be found in the legal notice. You can also use the link provided in the review request. No costs other than standard transmission fees will be incurred.
The personal data stored in the technical system of the buyer seal rating tool in this context will be deleted 3 months after the delivery of goods for which the rating was recorded.

Website logo for Google customer reviews
Our website incorporates the Google Customer Reviews website logo of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The purpose of this integration is to display the number and results of our reviews received so far via Google and to promote participation in this program.
Google uses cookies to display the logo on our website and to show you personalized ads on Google. This may involve processing and transmitting your IP address to Google.
Your data may be transferred to the USA. The EU Commission has not issued an adequacy decision for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://privacy.google.com/businesses/controllerterms/ .
Your personal data is processed on the basis of Article 6(1)(f) GDPR, due to our overriding legitimate interest in the optimal marketing of our offers by displaying customer reviews already received. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation. You can deactivate personalized advertising in your Google ad settings. Instructions for this can be found at https://support.google.com/ads/answer/2662922?hl=de . Alternatively, you can prevent the use of third-party cookies by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and following the instructions provided there.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de

Use of the email address for sending direct marketing.
We use your email address, which we obtained in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. Our contact details for exercising your right to object can be found in the legal notice. You can also use the unsubscribe link provided in the advertising email. No costs other than standard transmission fees will be incurred.


Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.
The links below provide information on how to manage (including disable) cookies in the most common browsers:

Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.
The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telecommunications and Telemedia Data Protection Act (TTDSG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.

Plug-ins and other

Using Google Maps
We use the Google Maps embedding function on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”).
This function enables the visual display of geographical information and interactive maps. When pages containing embedded Google Maps are accessed, Google also collects, processes, and uses data from website visitors.
Your data may also be transferred to the USA. The EU Commission has not issued an adequacy decision for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks .
Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in designing the website to meet user needs and be targeted effectively. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Further information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html . There, in the Privacy Center, you also have the option to change your settings so that you can manage and protect your data processed by Google.

Using YouTube
We use the YouTube video embedding function on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This feature displays videos hosted on YouTube within an iFrame on the website. The "Enhanced Privacy Mode" option is enabled. This means that YouTube does not store any information about website visitors. Information is only transmitted to and stored by YouTube when you actually watch a video. Your data may be transferred to the USA. The EU Commission has not issued an adequacy decision for the USA. Data transfers are based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks .
Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in designing the website to meet user needs and be targeted effectively. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Further information on the collection and use of data by YouTube and Google, your related rights and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy .

Integration of the idealo logo
Our website includes the logo of our partner idealo (idealo internet GmbH, Ritterstraße 11, 10969 Berlin). When you access our website, your browser automatically sends information to idealo's server. This information is temporarily stored in a server log file for 7 days. The following information is collected automatically and stored until it is automatically deleted:

  • IP address of the requesting computer,

  • Date and time of access,

  • Name and URL of the retrieved file,

  • Website from which access is made (referrer URL),

  • browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must be stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of the IT systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6(1)(f) GDPR.


Data subject rights and storage period

Storage duration
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the data subject
Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, pursuant to Article 21 Paragraph 1 GDPR, you have the right to object to processing based on Article 6 Paragraph 1 f GDPR, as well as to processing for direct marketing purposes.

Right to lodge a complaint with the supervisory authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de

Right to object
If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
After an objection has been lodged, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.

If your personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Upon receipt of your objection, we will cease processing the data in question for direct marketing purposes.